Premium Care is the hassle-free solution for all your technical support needs. Upgrade your standard warranty with our front-of-the-queue customer support service to get the most out of your new device.
24/7 real-person support with experts, through chat, phone, or email
Real-time solutions on your first contact
Getting-started and how-to assistance for hardware and software
Free annual PC Health Check
Because life happens
If you’re like most people, you juggle a lot in your day—from work to kids, to pets, to home, to school, and then some. We know that life happens. Laptops drop, coffee spills, power surges. With Accidental Damage Protection (ADP) you won’t need to bat an eye. This fixed-cost, fixed-term, optional protection plan minimizes the cost of unexpected repairs. But perhaps more importantly, it reassures you that we’ve got your back when you need it most.